D.I.M. Project

The D.I.M. (Data Integrated Management)project started with the needs of the many companies that AC TECNOSOFTWARE has been assisting and supporting during the last years.
When the market and the scenary are always changing, when the decision-making time gets shorter and shorter, the management has to control every area of the company.
Every area must be increasingly integrated with the other ones. All of them must have the necessary information in real time, all must give the feed-back wherever they are in the world.
The technical departement must interact both with the sales and the marketing departement, with the purchase and the account departement.
It is unuseful to have standing-alone areas and no sharing. Let us create the datum once and make it available to the ones needing it.
AC TECNOSOFTWARE has developed a set of interfunctional but indipendent tools; all this is based on a WEB architecture.
No installation on the clients, unlimited client licenses, just one connection to the central database (be it in AS400, Unix, Linux or Windows enviroment), data architecture in SQL enviroment, acces permission linked to the single user and the single datum (the authorisation is given by the administrator by a simple panel). Every module manages an area of activity but it interacts with the other ones in a native way.
Available modules:
- DIM CRM – Sales force Automation
- DIM Document management of the technical departement
- DIM Document management of price offers and offers
- DIM Project :>Resources management and job order progress
- DIM electronic price-lists
- DIM B2B (electronic web price-list and web commerce)
- DIM replacment management
- DIM Helpdesk
- DIM Integrated management for delivery notes, job orders and work progress
- DIM after-sales management and assistance (replacement traceability, serial number, job order)